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Want to transform your claims costs, efficiency and policy holder satisfaction? We specialise in handling property claims on behalf of the insurance industry, backed up with a UK-wide builder network that repairs damaged properties.

Property claims management for the UK insurance industry

Since 1996, MA Assist has built a strong reputation for innovative, highly efficient services which save time and money for insurers, brokers, property owners and intermediaries on all aspects of property claims management - including claims handling, claims validation, fulfilment and associated remedial works to buildings.

We have specialist teams working in building claims validation and claims management, backed up by experts in surveying, escape of water and flood damage repairs, emergency services and other professional services that ensure a one-stop-shop solution for the UK insurance industry and its customers.

We're lucky enough to employ some of the brightest and best talent in the sector - former claims managers, loss adjusters, builders, surveyors, investigators, technology wizards and a wealth of genuine customer service expertise.

Through Pulse, our secure online system to manage property claims and building repairs, we know we can improve customer satisfaction, speed up claims management and building repairs, and reduce unnecessary administration.

Customers are our top priority. Customer focus and understanding are at the heart of our day to day operations. Our bold vision is to establish MA as the most trusted and respected property management company in the UK, delivering innovative services to our customers which enhance the lives of their customers too.

Cert No 10855
ISO 9001
Property Claims Management
TrustMark